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Autflo

Autflo SendEmail, text and WhatsApp marketing for pubs, bars and restaurantsSend what matters.

The reach of a big marketing team. One campaign becomes the right message from each customer's own local — and nobody hears from you more than they should.

Autflo Send's email builder: a Christmas email shown as a customer of The Victoria would get it, with who gets it and the goal alongside.

Local, at scale

One campaign, every pub's own voice.

Write it once for the whole estate. Each customer gets it from their own local — its name, colours, booking link and opening hours — and every venue can add a few words of its own before it goes.

One pub or fifty — the same few minutes

Never too much

It knows who's heard enough.

Before anything goes, Autflo checks every customer: have they said yes to this channel, have they had enough from you lately, is another campaign landing the same day? Anyone left out is counted, with the reason — and it checks again at the moment of sending.
Check and send: 5,173 of 5,264 will get it, a picture still to describe, two other campaigns around the same time, and no approval needed.
  • Permission

    Recorded per channel, with where it came from. A customer's own no always wins.

  • Limits

    A cap on marketing per week and per month, counting every campaign and journey.

  • Quiet hours

    Texts and WhatsApp messages wait for the morning.

Bring them back — on its own

Journeys that know when to stop.

Switch on a journey and Autflo thanks first-timers, wins back lapsed regulars and remembers birthdays — one person at a time, at the right moment. It stops the moment they book or come back in.

  1. When

    their first visit

  2. 2 days later

    thanks for coming in

  3. 10 days later

    a reason to come back

  4. Stops

    the moment they book or visit

  • Welcome
  • Second visit
  • Birthdays
  • Win-backs
  • Booking follow-ups
  • Voucher reminders

Journeys count towards the same limits as campaigns, so automation never piles on.

Ask Flo

An assistant that shows its working.

Flo spots what's easy to miss — regulars drifting away, offers that bring people in once but not twice — and drafts the audience, the email or the journey to act on it. It always says what it knows, what it calculated and what it's inferring. Nothing goes out until a person says so.

Flo prepares · people decide

Flo has spotted: 519 previously regular customers haven't visited for 60 days, and 66% of customers who redeemed the Freshers offer haven't returned — each fact marked Known, Calculated or Inferred.

Outcomes, not opens

See what followed every message.

Each campaign and journey shows the bookings, visits, voucher redemptions and spend that followed it, venue by venue, from the systems you connect. Opens and clicks are there to diagnose a problem, not to celebrate.

“Followed”, never “caused” — and always how it was counted

A sent campaign's results: 183 bookings followed within 7 days, £15,003.50 tracked revenue and 1,998 customers reached, then bookings by venue, with opens and clicks under Diagnostics.

Everything in one place

One customer list, not five.

Bookings, tills, Wi-Fi and sign-up forms can all feed the same profile — so every message knows who it's talking to.
  • Customer profiles

    Bookings, visits, vouchers and messages on one timeline for each person.

  • Audiences

    Choose people by what they've done — visits, spend, venues, vouchers — in plain words.

  • Email, text & WhatsApp

    Emails built from ready-made parts; texts and WhatsApp from the same place.

  • Approvals

    Managers send approved templates themselves; anything changed goes to someone who can approve it.

  • Offers & vouchers

    A single-use code for each customer, with every redemption tracked.

  • Sign-up forms

    Forms for your website that record permission as people join.

  • Inbox

    Replies by email, text and WhatsApp, in one place.

  • Calendar

    Every campaign on one calendar, with clashes flagged before they happen.

  • Open API

    Your booking system, till and Wi-Fi can send in customers and what they do; webhooks send changes out.

Questions

Your questions, answered.

What is Autflo Send?

Customer marketing for pubs, bars and restaurants: customer profiles, audiences, campaigns and automated journeys by email, text and WhatsApp — with each message coming from the customer's own local.

Can I send WhatsApp messages and texts as well as email?

Yes. Emails are built from ready-made parts, texts and WhatsApp messages go from the same place, and replies by email, text and WhatsApp land in one inbox.

How does Autflo Send stop customers hearing from us too often?

Every campaign and journey counts towards a cap on marketing per week and per month, texts and WhatsApp messages wait for the morning, and permission is checked on every message.

How does Autflo Send handle consent?

Permission is recorded for each channel, along with where it came from, and a customer's own no always wins. Sign-up forms for your website record permission as people join.

Can venue managers send their own campaigns?

Yes. Managers send approved templates themselves; anything they change goes to someone who can approve it. Every campaign sits on one calendar, with clashes flagged before they happen.

Does it connect to my booking system, till or Wi-Fi?

Autflo Send has an open API: your booking system, till and Wi-Fi can send in customers and what they do, and webhooks send changes out.

Better together

Autflo Send works on its own.

And beside the rest of Autflo: one company, one way of working, and one team to talk to.
Autflo Book

Bookings that flow.

Online bookings that sell, with deposits, pre-orders and a diary built for a busy Friday.

Autflo Print

Always on brand.

Posters, menus and table talkers your managers make in minutes, always on brand.

See it with your venues in mind.

A 20-minute walkthrough: a real campaign across your venues, who would get it, and who Autflo would leave out — and why.